Delivery and Shipping

Delivery Policy

At Trendacart, we are committed to providing you with a seamless and convenient shopping experience. Our Delivery Policy outlines the terms and conditions governing the delivery of products purchased from our online store. Please take a moment to read through this policy to ensure a clear understanding of our delivery process.

1. Delivery Area We currently offer delivery services to customers within Bangladesh. If your location falls within this area, you can place an order with us. If you are unsure whether we deliver to your area, please check our website or contact our customer support team for assistance.

2. Delivery Time frames Delivery times may vary depending on your location, the availability of the product, and other factors. We aim to process and ship orders as quickly as possible. You will receive an estimated delivery time during the checkout process. Please note that delivery times are approximate, and we do not guarantee specific delivery dates.

3. Shipping Methods We offer next day delivery within Dhaka, Chittagong, Khulna City. Other Cities delivery may take 3-4 days depending on situation.

4. Shipping Fees Shipping fees are determined based on the shipping method you select, the weight and dimensions of the product(s) in your order, and your delivery location. The shipping cost will be displayed during the checkout process, and you will have the opportunity to review and confirm it before completing your purchase.

5. Order Tracking Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information you provided during checkout. You can use this tracking number to monitor the status and location of your shipment in real-time.

6. Delivery Attempts Our delivery partner will make multiple attempts to deliver your order to the provided shipping address. If no one is available to receive the package after several attempts, the package may be returned to our warehouse. In such cases, additional fees for re delivery may apply.

7. Delivery Confirmation Upon successful delivery, you will receive a confirmation notification via email or SMS.

8. Delayed Deliveries While we make every effort to ensure timely deliveries, unforeseen circumstances such as extreme weather, natural disasters, or other external factors may cause delays. In such cases, we will do our best to keep you informed about any delays and work to expedite your order’s delivery.

9. Refused Deliveries If you refuse delivery without prior notification or fail to collect the package from a designated pickup point, the order may be considered canceled. Please refer to our Refund and Returns Policy for further information on canceled orders and refunds.

10. Contact Us If you have any questions, concerns, or special delivery requests, please do not hesitate to contact our customer support team at contact@trendacart.com.

By placing an order with Trendacart, you agree to abide by this Delivery Policy. We reserve the right to modify this policy at any time without prior notice. It is your responsibility to review this policy periodically for updates or changes.